If you have any questions, please feel free to reach out to our Leaf Support Team via live chat or email at hello@greenphilosophy.co. We're here to help! 🍃

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Have a question? Use this page to track your order and report issues. Still need help? Leaf us a message and we will get back to you as soon as possible!

Green Philosophy Help Center

Can you cancel my order?

How do I change my shipping address?

My pillow arrived damaged. What can you do?

Can I return something I don't like?

How can I check my order status?

I didn't receive my order confirmation, what should I do?

Can you make changes to my order?

My Order

Where do you ship from?

How long does it take to ship?

Do you ship internationally?

I am an international customer (outside the USA.) Do I have to pay customs and taxes?

Do you offer expedited options?

Why do you use UPS only?

How can I change my delivery address?

My order says delivered but I didn't receive it.

Shipping & Delivery

What is your return policy?

My order was returned to you. Can you reship it back to me?

Where can I request a return?

Returns & Exchanges

How do I take care of the pillows?

Are your pillows hypoallergenic?

What are the finished dimensions of the pillow?

Are your pillows vacuumed?

Are these your original designs? Where do you make them?

Do you sell on Etsy, Amazon or elsewhere on the web?

My desired leaf design is not here. Do you take custom orders?

How often do you restock? How can I get notified?

Products

What mode of payment do you accept?

Payments

Do you offer wholesale?

Wholesale Application

Wholesale

How can I subscribe to your newsletter?

GP Rewards Program: How to earn points and redeem them?

How to access my rewards?

Is my personal information kept private?

How to create an account?

I've forgotten my password, how do I reset it?

How can I get discounts and promotion codes?

Accounts & Rewards

This category contains frequently asked questions related to orders placed on our website.

This category contains frequently asked questions related to shipping and delivery concerns.

Here you can find all you need about our return and exchange processes

Where and we produce Green Philosophy products, and how to take care of them!

Here you can find answers to payment and discount-related questions!

Here you'll find questions regarding wholesale.

Shop at Green Philosophy and get rewards!

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